Employee Training
Online Repair/Rental Booking
Online repair and rental bookings
iCal and google calendar subscription link for online repair and rental bookings (will add these bookings to your calendar):
Sales Guides
Wright price guide & SCAG offers (use 12% off fleet of 1): https://www.turfequipmentplus.com/scag-offers
SCAG Pocket pricing guide: Scag Pocket Guide
Toro Lawn Mower Guide: Toro Sell Sheet
Snowblower Features Reference & Information
Click Here To View Snowblower Feature Info
Snowblower Pricing
In-Stock Snow-Blower Pricing and Info
Click Here To Get To folder Containing Printable files (25+ pages each)
Familiarize yourself with features and differences of the TORO Snowblowers we have in stock.
Familiarize yourself with features and difference of the Ariens Snowblowers we have in stock
Ariens Product Comparison vs. TORO and other brands
Click Here to See Ariens Product Comparisons and Specs (no pricing)
Dealer Programs - Large Equipment Pricing and Terms
Click here to access google drive folder with all dealer programs
Website Editor
access web editor for turfequipmentplus.com
Website Editor Help Menu and Training
Employee Daily Responsibilities/Expectations & Reporting Structure
Click Here To View Daily Responsibilities & Reporting Structure
End of Day Spreadsheet/Instructions
Click Here to Access Spreadsheet for end of day calculations
Fill out and then print spreadsheet. Column E tells you how many of each bill type should be added in order to reset the drawer to $500 for the next day ($20 x 10, $10 x 15, $5 x 20, $1 x 50). In column E, Positive means add bills, negative means remove bills. Checks should be placed in the green bank bag (office).
From the main menu, expand "Periodic Procedures" --> Click on "Daily Close" and confirm(Note: all invoices on all computers must be closed). The infinity program may remain running as long as there are no open invoices.
From the main menu, expand "Periodic Procedures" --> Expand "Sales Reports" --> Click on "Daily Cash Drawer Totals" run the report for the current date. This report should be placed on the managers desk.
The amount of cash in the report + $500 for the amount from the Beginning of day should be within 5 dollars of the total amount in the cash drawer. Cash from report + $500 = spreadsheet total (Cell D11).
Place spreadsheet and cash (make sure it has been reset to $500!) in lockbox.
If there is a large discrepancy or concerns, notify management.
Product Registration & Floor-plan payment
use "reporting" -> "sales reports" --> "Product Registration Listing" Uncheck the two boxes at the bottom so that the report is listed by brand. Floor plan is paid to TCF inventory for 2 different accounts: One for Ariens Equipment, and another for TORO. All other equipment is paid on wellsfargo COMS system.
Parts Lookup
Partsmart 10 online parts lookup (always up to date with newest models): https://www.partsmart.net/en
Husqvarna Parts Lookup (has other brands ex: Redmax as well): https://parts.husqvarna.com/Account/Login?ReturnUrl=%2f
Useful Quick Parts Reference's (KAWASAKI)
Turf Wholegoods Pricing Tags
https://drive.google.com/drive/folders/1LR-y3MLhkSn1w30cyJgRfXULKpbXx8N-
Warranty/Registration
Ariens Warranty/Registration Training (how to use ariens dealer site): https://apache.ariens.com/images/00077700.pdf
TORO Warranty/Registration: Login to https://partner.thetoroco.com/ then click the link show in the image below
Infinity/C-Systems Training guides
Pickup and Delivery Training: https://customer.csystemssoftware.com/infinity/self-help/other
Basic Invoice Training: https://customer.csystemssoftware.com/infinity/self-help/sales-orders/
Rental Training: https://customer.csystemssoftware.com/infinity/products/rental/
C-Systems User Manual (I recommend using the index!): http://infinitylogging.csystemssoftware.com/infinityhelp/infinity.htm
General Processes and procedures guide v1.0: https://docs.google.com/document/d/1x0zYS9H29qgod4x5A8uVB9hfCvdCIanuFb5ZQ5WHtoI/edit?usp=sharing
Corporate Policies/Employee Handbook
https://drive.google.com/file/d/1c6RYiNLXxb2oelc1YS3YoD8DSBEdxpKx/view?usp=sharing
Inventory Map
A to K | L to Z | ||
Product line | C-Systems Distributor | Product line | C-Systems Distributor |
Ariens Equipment (ARQW) | ARIENS Company | Lawnboy Parts (LAWP) | TORO Company |
Ariens Parts (ARIP) | ARIENS Company | LCT Enginines (LCTQ) | Gardner Connell |
Bcs Equipment (BCQW) | Gardner Connell | LCT Parts Lausonpower (LCTP) | Gardner Connell |
Bcs Parts (BCSP) | Gardner Connell | Little wonder Equipment (LIQW) | STEVEN WILLAND INC |
Bear Cat Equipment (BEQW) | LEPCO | Little wonder Parts (LITP) | STEVEN WILLAND INC |
Billy Goat Equipment (BIQW) | LEPCO | Maruyama Equipment (MARQ) | EDM Distributors |
Billy Goat Parts (BILP) | LEPCO | Maruyama Parts (MARP) | EDM Distributors |
Bluebird Equipment (BLQW) | STEVEN WILLAND INC | MTD Equipment (MTQW) | Gardner Connell |
Briggs Parts (BRPP) | Power Distributors | MTD Parts (MTDP) | Gardner Connell |
Bunton Parts (BUNP) | STEVEN WILLAND INC | Murray Parts (MURP) | Power Distributors |
Catch Right (CATP) | STEVEN WILLAND INC | Ngk Plugs (NGKP) | Power Distributors |
Champion (CHAP) | Power Distributors | Oregon Accessories (OREP) | Gardner Connell |
Echo Equipment (ECQW) | LEPCO | Oregon Equipment (ORQW) | Power Distributors |
Echo Parts (ECHP) | LEPCO | Oregon Equipment (ORQW) | Gardner Connell |
Exmark Equipment (EXQW) | LEPCO | Poulan Equipment (POQW) | HUSQVARNA |
Exmark Parts (EXMP) | LEPCO | Poulan Parts (POUP) | HUSQVARNA |
Giant Vac Div Scag (GVQW) | KPM EES | Power Trim Equipment (PTQW) | STEVEN WILLAND INC |
Giant Vac Parts (GVAP) | KPM EES | Redmax Equipment (REQW) | STEVEN WILLAND INC |
Greenworks Equipment (GRQW) | STEVEN WILLAND INC | Redmax Parts (REDP) | STEVEN WILLAND INC |
Honda Equipment (HOQW) | EASTERN EQUIPMENT INC | Ryan/Bob/Schiller Parts (CRRP) | STEVEN WILLAND INC |
Honda Parts (HONP) | EASTERN EQUIPMENT INC | Scag Equipment (SCQW) | KPM EES |
Husqvarna Equipment (HUQW) | HUSQVARNA | Scag Parts (SCAP) | KPM EES |
Husqvarna Parts (HUSP) | HUSQVARNA | Snapper Parts (SNAP) | Power Distributors |
Jrco (JRCP) | JRCO INC | Stens Parts (STEP) | Stens |
Jrco Equipment (JRCW) | JRCO INC | Stens Parts (STEP) | Stens |
Kawasaki Engines (KAWW) | KAWASAKI MOTORS CORP | Tecumseh Parts (TECP) | Gardner Connell |
Kawasaki Parts (KAWP) | KAWASAKI MOTORS CORP | Tires (TIRP) | Gardner Connell |
Kipor Generators (KIQW) | STEVEN WILLAND INC | Toro Equipment (TORP) | TORO Company |
Kipor Parts (KIQP) | STEVEN WILLAND INC | Toro Parts (TORP) | TORO Company |
Kohler Engines (KOHW) | Gardner Connell | Vortex Pressure Wassure (VXQW) | KPM EES |
Kohler Parts (KOHP) | Gardner Connell | Wright Equipment (WRQW) | EDM Distributors |
Wright Parts (WRIP) | EDM Distributors |
Technical Training
4 Stroke Engine Operation
Carburetor Operation and Theory (super important!)